Q: How many people do you send to clean?
A: We always send teams of at least two people.
Q: Do I have to be at home when the team cleans?
A: No, You don`t have to stay at home.
Q: How does the cleaning team enter my home?
A: By Leaving a key outside for us to find. (we can discuss its location) during the signing up process.
Q: Will the same team always come to my home or office?
A: Yes, the same team will be cleaning your home or your office. It is better for us to keep the teams consistent.
Q: Can I change my day of cleaning after signing up?
A: Yes, you can change your dates. We have flexible scheduling.
Q: Can I trust your cleaning team?
A: Yes, you can trust our cleaning team. Our workers are honest, full of integrity, and very responsible.
Q: Can you keep a copy of my key so I don`t have to hide it each visit?
A: Yes, we are happy to keep a copy of your key and store it in our safe box in the office.
Q: Do I need to have the house ready to clean?
A: Yes, Your house has to be ready for the team to clean.
Q: Do I need to provide house cleaning supplies or equipment?
A: No, we provide all house cleaning products and equipment, so you never need to worry about it.
Q: What type of cleaning supplies do the teams use?
A: We only use green cleaning products. For heavy duty cleaning we will include multi-function products for glass, bath tubs, and toilets. For floors we use professional wood floor cleaning products.
Q: How much trash will they remove from my House?
A: In general we will remove two bags of trash with each cleaning.
Q: Do I leave special instructions for the cleaning teams?
A: It is better to email or call our office and let us know the special instructions so we can adequately advise your team of your special requests.
Q: Do I need to do anything to prepare for a move out or move in cleaning?
A: Yes, we do need to have water and electricity to clean. Please make sure that your utilities are still functioning.
Q: What won`t Finest Cleaning by Rossy LLC, teams clean?
A: For safety and health purposes we will not clean human or animal, waste, urine, vomit, blood, and feces.
Please feel free to ask any questions or concerns that you may have that we have not covered.